Zendesk
Zendesk
Adding channels in Admin Center
Smooch getting acquired meant migrating Smooch's channels setup into Zendesk's admin center.
Smooch getting acquired meant migrating Smooch's channels setup into Zendesk's admin center.
Responsibilities
Migrated and translated the design of Smooch,s admin panel to Zendesk spec.
Used and contributed to Zendesk,s Garden design system to build new flows.
Coordinated with stakeholders worldwide (Dublin and Melbourne).
Responsibilities
Migrated and translated the design of Smooch,s admin panel to Zendesk spec.
Used and contributed to Zendesk,s Garden design system to build new flows.
Coordinated with stakeholders worldwide (Dublin and Melbourne).
Key results
Zendesk customers can now engage with their customers through any messaging channel they need.
Key results
Zendesk customers can now engage with their customers through any messaging channel they need.
